Legal Warning
Acceptance of terms of use
The visit or access to this website requires the acceptance of the terms of use. In case you do not agree with the terms and conditions described below, the user must refrain from using this website and all the services related to it.
RAY MUSGO will not be responsible for any errors or omissions that may exist in the information provided, nor of the specific application or use that could be made of it.
RAY MUSGO reserves the right to modify at any time and without prior notice the content of the website, this Legal Notice and the conditions of use that may be applicable to this website.
RAY MUSGO will not be responsible for any errors or omissions that may exist in the information provided, nor of the specific application or use that could be made of it.
RAY MUSGO reserves the right to modify at any time and without prior notice the content of the website, this Legal Notice and the conditions of use that may be applicable to this website.
Identification
In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, RAY MUSGO is hereby declared as a web site owned by Lorena Gasco Pérez With NIF 73260402C (hereinafter RAY MUSGO) with address at c/ Bizcocheros 13 Local A (11402) Jerez de la Frontera, telephone 976045946, and e-mail:
Terms of use
The access to this website implies the acceptance of these conditions of use without reservations that regulate the access and the use of the same in order to make available to the users information about our products and services.
It is expressly forbidden to use the contents of this website for commercial purposes or for distribution, transformation or communication.
RAY MUSGO will not be liable for any consequence, damage or prejudice that may arise from such use of the information.
Both the access to this website and the use that can be made of the information contained in it is the sole responsibility of the person who performs it.
The user undertakes not to use the information published on this website for purposes or illicit or harmful effects, not to damage or render useless the information and not to perform any other action that may be contrary to the content of this Legal Notice.
RAY MUSGO can not guarantee the inexistence of interruptions or errors in accessing this website, but will use its best efforts to avoid them.
RAY MUSGO reserves the right to modify the contents of the commercial offer of the products when it deems appropriate and to keep its content updated.
Access to and use of this website is forbidden to children under 14 years of age who are not duly authorized. RAY MUSGO understands that from the moment a child accesses this website, they have the permission of their parents, their guardian or their legal representative.
RAY MUSGO reminds seniors who are under their care, which will be their sole responsibility if any minor enters their data to request a service. There are computer programs to limit the navigation through the filter or block to certain contents.
It is expressly forbidden to use the contents of this website for commercial purposes or for distribution, transformation or communication.
RAY MUSGO will not be liable for any consequence, damage or prejudice that may arise from such use of the information.
Both the access to this website and the use that can be made of the information contained in it is the sole responsibility of the person who performs it.
The user undertakes not to use the information published on this website for purposes or illicit or harmful effects, not to damage or render useless the information and not to perform any other action that may be contrary to the content of this Legal Notice.
RAY MUSGO can not guarantee the inexistence of interruptions or errors in accessing this website, but will use its best efforts to avoid them.
RAY MUSGO reserves the right to modify the contents of the commercial offer of the products when it deems appropriate and to keep its content updated.
Access to and use of this website is forbidden to children under 14 years of age who are not duly authorized. RAY MUSGO understands that from the moment a child accesses this website, they have the permission of their parents, their guardian or their legal representative.
RAY MUSGO reminds seniors who are under their care, which will be their sole responsibility if any minor enters their data to request a service. There are computer programs to limit the navigation through the filter or block to certain contents.
Privacy Policy
In accordance with the provisions of Regulation (EU) 2016/679, of 27 April, on the protection of natural persons with regard to the processing of personal data and the free circulation of these data, the user is informed that the personal data supplied will be incorporated into a file owned by RAY MUSGO, in order to process purchase orders, manage your requests and / or queries.
RAY MUSGO will not store debit or credit card data used to pay for products. Such data will be transmitted in a totally secure and encrypted way to a secure payment gateway, which will be in charge of carrying out the transaction with the bank meeting the most advanced requirements regarding security in commercial transactions through the internet.
Through the completion of web forms or by sending e-mails or any other request for information sent to RAY MUSGO, the interested party expressly consents to the processing of their personal data and to receive commercial communications on the Products and services of RAY MUSGO.
In no case shall RAY MUSGO use the personal data of the interested parties for other purposes than those mentioned above, and undertakes to keep due professional secrecy and to establish the technical and organizational measures necessary to safeguard the information.
You can exercise your rights of access, rectification, portability, cancellation and opposition at any time by sending an email to info@raymusgo.com.
The personal data collected on this website will be processed automatically and incorporated into the corresponding files. RAY MUSGO will keep such personal data for the time necessary to fulfill the purpose of its collection.
RAY MUSGO will not store debit or credit card data used to pay for products. Such data will be transmitted in a totally secure and encrypted way to a secure payment gateway, which will be in charge of carrying out the transaction with the bank meeting the most advanced requirements regarding security in commercial transactions through the internet.
Through the completion of web forms or by sending e-mails or any other request for information sent to RAY MUSGO, the interested party expressly consents to the processing of their personal data and to receive commercial communications on the Products and services of RAY MUSGO.
In no case shall RAY MUSGO use the personal data of the interested parties for other purposes than those mentioned above, and undertakes to keep due professional secrecy and to establish the technical and organizational measures necessary to safeguard the information.
You can exercise your rights of access, rectification, portability, cancellation and opposition at any time by sending an email to info@raymusgo.com.
The personal data collected on this website will be processed automatically and incorporated into the corresponding files. RAY MUSGO will keep such personal data for the time necessary to fulfill the purpose of its collection.
Intellectual Property
All intellectual property rights of all elements contained in this website, including trademarks, formats, graphic designs, texts, images and documents, belong to RAY MUSGO and are protected by Spanish and international property laws Intellectual and Industrial. It is expressly forbidden the total or partial reproduction of this website and any of its contents without the express written permission of RAY MUSGO.
Access to the website does not imply any waiver, transmission, license or assignment of such rights by RAY MUSGO, unless expressly stated otherwise.
Access to the website does not imply any waiver, transmission, license or assignment of such rights by RAY MUSGO, unless expressly stated otherwise.
Conditions of Purchase
Please read these Terms of Purchase carefully before placing your order. If you do not agree with all the Terms of Purchase and the Privacy Policy, you should not place any order.
Contents and information
RAY MUSGO reserves the right to modify the commercial offer presented in this website (modifications on products, prices, promotions and other commercial and service conditions) at any time. RAY MUSGO makes every effort within its means to provide the information contained in the website truthfully and without typographical errors. In the event that at any moment an error of this kind occurred, at any time oblivious to the will of RAY MUSGO, it would proceed immediately to its correction. If there is a typographical error in any of the prices shown and some customer would have made a purchase decision based on said error, RAY MUSGO will inform the customer of such error and the customer will have the right to cancel their purchase at no cost on their part.
As regards the contents of the RAY MUSGO website, you may occasionally display provisional information about certain products. In the event that the information provided does not correspond to the characteristics of the product, the customer will have the right to cancel his purchase at no cost on his part.
The actual color of the products may differ from those shown on the website, due to chromatic changes inherent in taking and editing the photographs. In addition, the coloring of the leather may differ slightly between different products, due to the natural treatment to which they are subjected in the tanning and dyeing processes. These variations are proof of the natural character of the product.
Sales system
The user can make their purchase through the online shop integrated in the web, through the "shopping cart". If for any circumstance the user can not use such means, you can send your request by email to info@raymusgo.com.
Prices
The current prices on the website will be applied at the time of ordering. Which include the Value Added Tax (VAT) of 21%.
Way to pay
Payments will be accepted by credit or debit card (Visa, Mastercard, American Express, Discover) as well as Paypal. The customer can choose the payment method, confirming the operation at the time the order is placed.
The charge on the card is made in real time through the payment gateway, once verified the veracity of the data by the corresponding financial institution. RAY MUSGO will not be responsible in case the credit or debit card issuer does not authorize the payment.
In the same way, RAY MUSGO reserves the right to take the measures it deems appropriate, including canceling the order, charging some additional surcharge or blocking any user. In case of observing suspicious or fraudulent activities.
RAY MUSGO reserves the right to modify, add or delete payment methods, without the user being able to make claims for this reason. In the exceptional case that a customer does not find a payment method appropriate to his interest, he can send an e-mail to info@raymusgo.com and the possibility of collecting it in an alternative way.
Shipping costs, delivery time and shipping
Shipping costs
They are those listed on the invoice. In case of return of the goods (RDL 1/2007, of November 16), the shipping costs will be borne by the customer. Possible costs arising from customs and tariffs will also be borne by the customer.
Delivery term
Orders will be sent through different transport companies of recognized national and international prestige. The date of delivery at the customer's address will depend on the shipping area. The customer can check the estimated delivery times in the "FAQs" section.
The transport deadlines can be altered by extraordinary incidents in the transporter and by difficulties in the delivery of the merchandise.
In case of selecting the option "Pick up at the store", the customer can pick up the order at Ray Musgo's own store located at Pedro María Ric 21 street in Zaragoza, during its opening hours, after 24 business hours from purchase. He must indicate to the store staff his name and surname, or the order number.
Transport
Shipments of merchandise are carried out daily from Monday to Friday and always having specified the address with the customer. The transport of the products will be consigned in the order. In case of damages due to transport, the customer must make it appear on the delivery note of the carrier. No claims for damage caused by transport will be accepted after 24 hours from the reception and delivery of the merchandise. Upon delivery of the goods, the customer will receive the corresponding delivery note.
Buyer rights and return policy
RAY MUSGO guarantees its customers the possibility of canceling their order at any time and at no cost provided that the cancellation is communicated before the order has been made available to the carrier for shipment.
In accordance with RDL 1/2007 of November 16, the buyer can make the return within fourteen calendar days following the receipt of the goods in the same conditions in which it was delivered (Return of used products will not be accepted). The seller, for his part, will return the amount of the order to the buyer within a maximum period of 15 days from the reception of the returned goods according to the delivery note
Revocations of orders or returns of goods outside the indicated deadlines, as well as used products, will not be accepted.
Shipping costs associated with island (Canary and Balearic Islands) and international orders will be excluded from the refund.
The return will not entail any penalty to the buyer, but he will have to bear the direct cost of returning the product.
The buyer must send the shoes and the original box properly protected inside a box or protective packaging (if not, € 3 will be deducted from the refund of his order)
If the product delivered was different from the one requested by the customer, it will be withdrawn and the correct product will be delivered without any additional charge to the buyer.
For any incident related to the return of items, the customer can contact by sending an email to info@raymusgo.com.
Contents and information
RAY MUSGO reserves the right to modify the commercial offer presented in this website (modifications on products, prices, promotions and other commercial and service conditions) at any time. RAY MUSGO makes every effort within its means to provide the information contained in the website truthfully and without typographical errors. In the event that at any moment an error of this kind occurred, at any time oblivious to the will of RAY MUSGO, it would proceed immediately to its correction. If there is a typographical error in any of the prices shown and some customer would have made a purchase decision based on said error, RAY MUSGO will inform the customer of such error and the customer will have the right to cancel their purchase at no cost on their part.
As regards the contents of the RAY MUSGO website, you may occasionally display provisional information about certain products. In the event that the information provided does not correspond to the characteristics of the product, the customer will have the right to cancel his purchase at no cost on his part.
The actual color of the products may differ from those shown on the website, due to chromatic changes inherent in taking and editing the photographs. In addition, the coloring of the leather may differ slightly between different products, due to the natural treatment to which they are subjected in the tanning and dyeing processes. These variations are proof of the natural character of the product.
Sales system
The user can make their purchase through the online shop integrated in the web, through the "shopping cart". If for any circumstance the user can not use such means, you can send your request by email to info@raymusgo.com.
Prices
The current prices on the website will be applied at the time of ordering. Which include the Value Added Tax (VAT) of 21%.
Way to pay
Payments will be accepted by credit or debit card (Visa, Mastercard, American Express, Discover) as well as Paypal. The customer can choose the payment method, confirming the operation at the time the order is placed.
The charge on the card is made in real time through the payment gateway, once verified the veracity of the data by the corresponding financial institution. RAY MUSGO will not be responsible in case the credit or debit card issuer does not authorize the payment.
In the same way, RAY MUSGO reserves the right to take the measures it deems appropriate, including canceling the order, charging some additional surcharge or blocking any user. In case of observing suspicious or fraudulent activities.
RAY MUSGO reserves the right to modify, add or delete payment methods, without the user being able to make claims for this reason. In the exceptional case that a customer does not find a payment method appropriate to his interest, he can send an e-mail to info@raymusgo.com and the possibility of collecting it in an alternative way.
Shipping costs, delivery time and shipping
Shipping costs
They are those listed on the invoice. In case of return of the goods (RDL 1/2007, of November 16), the shipping costs will be borne by the customer. Possible costs arising from customs and tariffs will also be borne by the customer.
Delivery term
Orders will be sent through different transport companies of recognized national and international prestige. The date of delivery at the customer's address will depend on the shipping area. The customer can check the estimated delivery times in the "FAQs" section.
The transport deadlines can be altered by extraordinary incidents in the transporter and by difficulties in the delivery of the merchandise.
In case of selecting the option "Pick up at the store", the customer can pick up the order at Ray Musgo's own store located at Pedro María Ric 21 street in Zaragoza, during its opening hours, after 24 business hours from purchase. He must indicate to the store staff his name and surname, or the order number.
Transport
Shipments of merchandise are carried out daily from Monday to Friday and always having specified the address with the customer. The transport of the products will be consigned in the order. In case of damages due to transport, the customer must make it appear on the delivery note of the carrier. No claims for damage caused by transport will be accepted after 24 hours from the reception and delivery of the merchandise. Upon delivery of the goods, the customer will receive the corresponding delivery note.
Buyer rights and return policy
RAY MUSGO guarantees its customers the possibility of canceling their order at any time and at no cost provided that the cancellation is communicated before the order has been made available to the carrier for shipment.
In accordance with RDL 1/2007 of November 16, the buyer can make the return within fourteen calendar days following the receipt of the goods in the same conditions in which it was delivered (Return of used products will not be accepted). The seller, for his part, will return the amount of the order to the buyer within a maximum period of 15 days from the reception of the returned goods according to the delivery note
Revocations of orders or returns of goods outside the indicated deadlines, as well as used products, will not be accepted.
Shipping costs associated with island (Canary and Balearic Islands) and international orders will be excluded from the refund.
The return will not entail any penalty to the buyer, but he will have to bear the direct cost of returning the product.
The buyer must send the shoes and the original box properly protected inside a box or protective packaging (if not, € 3 will be deducted from the refund of his order)
If the product delivered was different from the one requested by the customer, it will be withdrawn and the correct product will be delivered without any additional charge to the buyer.
For any incident related to the return of items, the customer can contact by sending an email to info@raymusgo.com.
Cookies Policy
The website can use cookies (small text files that the server sends to the computer of whoever accesses the page). It is a technique commonly used on the Internet to carry out certain functions that are considered essential for the proper functioning and visualization of the site.
The cookies can be, according to its persistence in the system:
Session Cookies: These are a type of cookies designed to collect and store data while the user accesses a web page.
Permanent Cookies: They are a type of cookies in which the data is still stored in the terminal and can be accessed and processed during a period defined by the responsible of the cookie, and that can go from a few minutes to several years.
According to their purpose, they can be:
Technical Cookies: These are those that allow the user to navigate through a web page, platform or application and use the different options or services that exist in it, such as controlling traffic and communication of data, identify the Session, access restricted access parts, remember the elements that integrate an order, carry out the process of buying an order, make the application for registration or participation in an event, use security features during navigation, store contents for dissemination Of videos or sound or share content through social networks.
Personalization Cookies: These are the ones that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user's terminal such as the language, the type of browser through which accesses the service , The regional settings from where you access the service, etc.
Analysis Cookies: These are the ones that allow the responsible of the same, the monitoring and analysis of the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform and for the elaboration of navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements in Function of the analysis of the usage data that the users of the service do.
Advertising Cookies: These are the ones that allow the management, in the most efficient way possible, of the advertising spaces that, if applicable, the publisher has included in a webpage, application or platform from which it provides the requested service based on criteria Such as the content edited or the frequency at which the ads are displayed.
Behavioral advertising cookies: These are the ones that allow the management, in the most efficient way possible, of the advertising spaces that, if applicable, the publisher has included in a web page, application or platform from which he / she provides the requested service. These cookies store information about the behavior of the users obtained through the continuous observation of their browsing habits, which allows to develop a specific profile to show advertising in function of the same.
The cookies used in the website are, in any case, temporary and with the sole purpose of making its subsequent transmission more effective. In no case will the cookies be used to collect personal or private information of the visitors. We may update the cookie policy of this website, so we recommend the client to review this policy every time you access this website, in order to be informed about how, and for what, we use cookies.
Deactivating cookies
The user may at any time choose which cookies he wants to work on this website by:
A) The configuration of the browser, for example:
- From the Chrome browser, from https://support.google.com/accounts/answer/61416?hl=en
- From the Internet Explorer browser, from http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
- From the Firefox browser, from https://support.mozilla.org/en/kb/enable-and-disable-cookies-which-sitios-we
- From the Safari browser, from http://support.apple.com/kb/HT1677?viewlocale=en_US
- From the Opera browser, from http://help.opera.com/Windows/11.50/en/COokies.html
B) Using third-party tools:
Other third-party tools, available online, that allow users to detect cookies on each website they visit and manage their deactivation, for example:
Http://www.ghostery.com
Http://www.youronlinechoices.com/en/
Third-party cookies
Third-party cookies are cookies that are installed on a website that is not the one you are visiting at the current time. Some third-party companies may use these types of cookies to track users, and these third parties
The cookies can be, according to its persistence in the system:
Session Cookies: These are a type of cookies designed to collect and store data while the user accesses a web page.
Permanent Cookies: They are a type of cookies in which the data is still stored in the terminal and can be accessed and processed during a period defined by the responsible of the cookie, and that can go from a few minutes to several years.
According to their purpose, they can be:
Technical Cookies: These are those that allow the user to navigate through a web page, platform or application and use the different options or services that exist in it, such as controlling traffic and communication of data, identify the Session, access restricted access parts, remember the elements that integrate an order, carry out the process of buying an order, make the application for registration or participation in an event, use security features during navigation, store contents for dissemination Of videos or sound or share content through social networks.
Personalization Cookies: These are the ones that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user's terminal such as the language, the type of browser through which accesses the service , The regional settings from where you access the service, etc.
Analysis Cookies: These are the ones that allow the responsible of the same, the monitoring and analysis of the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform and for the elaboration of navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements in Function of the analysis of the usage data that the users of the service do.
Advertising Cookies: These are the ones that allow the management, in the most efficient way possible, of the advertising spaces that, if applicable, the publisher has included in a webpage, application or platform from which it provides the requested service based on criteria Such as the content edited or the frequency at which the ads are displayed.
Behavioral advertising cookies: These are the ones that allow the management, in the most efficient way possible, of the advertising spaces that, if applicable, the publisher has included in a web page, application or platform from which he / she provides the requested service. These cookies store information about the behavior of the users obtained through the continuous observation of their browsing habits, which allows to develop a specific profile to show advertising in function of the same.
The cookies used in the website are, in any case, temporary and with the sole purpose of making its subsequent transmission more effective. In no case will the cookies be used to collect personal or private information of the visitors. We may update the cookie policy of this website, so we recommend the client to review this policy every time you access this website, in order to be informed about how, and for what, we use cookies.
Deactivating cookies
The user may at any time choose which cookies he wants to work on this website by:
A) The configuration of the browser, for example:
- From the Chrome browser, from https://support.google.com/accounts/answer/61416?hl=en
- From the Internet Explorer browser, from http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
- From the Firefox browser, from https://support.mozilla.org/en/kb/enable-and-disable-cookies-which-sitios-we
- From the Safari browser, from http://support.apple.com/kb/HT1677?viewlocale=en_US
- From the Opera browser, from http://help.opera.com/Windows/11.50/en/COokies.html
B) Using third-party tools:
Other third-party tools, available online, that allow users to detect cookies on each website they visit and manage their deactivation, for example:
Http://www.ghostery.com
Http://www.youronlinechoices.com/en/
Third-party cookies
Third-party cookies are cookies that are installed on a website that is not the one you are visiting at the current time. Some third-party companies may use these types of cookies to track users, and these third parties
